This Privacy Policy explains how we collect, use, and protect information when you use the Privify VPN LITE iOS application (“App” or “Service”), owned and operated by Elite Auto Locks Repairing L.L.C, under the Privify VPN brand.

If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:

Business & Legal: tech@elitelocksmithdubai.com (Elite Auto Locks Repairing L.L.C)
support.privifylite@privifyvpn.org

1. Information We Collect
A. VPN & Service Data

We do not collect, store, or log:

  • Browsing activity

  • DNS queries

  • Websites visited

  • VPN traffic contents

  • Connection logs

  • Personally identifiable VPN usage activity

IP-related data may be processed temporarily in memory during an active VPN session solely for connection establishment and troubleshooting. This data is not stored or retained after the session ends.

B. Analytics & Crash Reporting

We use Firebase Analytics and Firebase Crashlytics to monitor app performance, improve stability, and enhance the user experience.

Firebase services may automatically process limited technical and usage-related information, including:

  • App interactions

  • Session activity

  • Crash reports

  • General technical information related to app performance and stability

  • Approximate geographic region derived from IP address

We do not use this information to personally identify users.

We do not sell user data or use analytics information for advertising purposes.

Firebase data is processed according to Google’s privacy and data handling policies.

C. User Support

If you contact us through email or support channels, we may receive the information you voluntarily provide in order to respond to your request or inquiry.

D. Payments

If you make purchases through the App, payment processing is handled by Apple App Store under Apple’s terms and privacy policies. We do not receive or store payment card information.

2. Permissions Used by the App
Notifications

The App may request notification permission to provide:

  • VPN connection status updates

  • Important service-related notifications

Notifications are not used for advertising or marketing purposes.

3. How We Use Information

We use limited analytics and technical information to:

  • Monitor app stability and performance

  • Identify and fix crashes or technical issues

  • Improve app functionality and reliability

  • Understand general app usage trends

We do not use collected information for advertising, profiling, or cross-app tracking.

4. Advertising & Tracking

Our App does not display third-party advertisements.

We do not track users across third-party apps, websites, or services for targeted advertising or behavioral profiling.

5. Data Retention

We do not retain VPN activity logs or browsing data.

Analytics and crash-related data processed through Firebase services are retained according to Google Firebase retention policies.

Support emails or communications may be retained for customer support purposes.

6. International Data Transfers

Firebase services may process data on servers located in different countries.

Google handles such transfers according to its applicable privacy and security practices.

7. Security Measures

We implement industry-standard security measures designed to protect information processed through the App.

However, no method of electronic storage or transmission over the internet is completely secure.

8. Your Rights

Depending on your location and applicable laws, you may have rights regarding your data, including:

  • Access rights

  • Deletion rights

  • Restriction or objection rights

Because we do not store personally identifiable VPN activity or user accounts, our ability to identify individual users may be limited.

You may also disable analytics permissions through your device settings where applicable.

9. Region-Specific Disclosures
GDPR (EU/EEA)

Users in the European Economic Area may have rights under the General Data Protection Regulation (“GDPR”).

California Privacy Rights (CCPA/CPRA)

We do not sell or share personal information as defined under California privacy laws.

Nevada Privacy Rights

We do not sell personal information under Nevada privacy law.

10. Children’s Privacy

The App is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted within the App or at https://privifyvpn.org/privacy-policy. Continued use of the App after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or suggestions regarding this Privacy Policy, please contact us at:

Business & Legal: tech@elitelocksmithdubai.com (Elite Auto Locks Repairing L.L.C)
support.privifylite@privifyvpn.org

By using Privify VPN LITE, a product of Elite Auto Locks Repairing L.L.C, you acknowledge and agree to this Privacy Policy.

Privacy Policy IOS